Privacy Policy

Last Updated: January 2025

Introduction

TradiFi Pro ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services.

Information We Collect

Personal Information

We collect information that identifies you as an individual, including:

Full name and contact details (email address, phone number, physical address)
Date of birth and government-issued identification numbers
Financial information (bank account details, payment card information)
Trading history and transaction records
Employment and income information
IP address and device information

Automatically Collected Information

When you access our platform, we automatically collect:

Browser type and version
Operating system information
Access times and dates
Pages viewed and links clicked
Trading patterns and preferences

How We Use Your Information

We use your personal information to:

Verify your identity and comply with Know Your Customer (KYC) regulations
Process your trades and maintain your account
Comply with anti-money laundering (AML) requirements
Provide customer support and respond to inquiries
Send important notifications about your account
Improve our services and develop new features
Detect and prevent fraud, unauthorized access, and other illegal activities
Comply with legal obligations and regulatory requirements

Information Sharing and Disclosure

We may share your information with:

Regulatory Authorities: To comply with legal obligations and regulatory requirements
Service Providers: Third-party vendors who assist in operating our platform
Financial Institutions: Banks and payment processors for transaction processing
Law Enforcement: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

256-bit SSL encryption for data transmission
Secure data storage with encryption at rest
Multi-factor authentication requirements
Regular security audits and penetration testing
Strict access controls and employee training
Continuous monitoring for suspicious activities

Data Retention

We retain your personal information for as long as necessary to:

Maintain your account and provide services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
Meet tax and accounting requirements

Typically, we retain records for seven years after account closure, unless longer retention is required by law.

Your Rights and Choices

You have the right to:

Access and obtain copies of your personal information
Correct inaccurate or incomplete information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
Restrict processing of your information
Data portability in machine-readable format

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Your continued use of our services constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions or concerns, contact our Data Protection Officer:

Email: privacy@tradifipro.com
Address: [Company Address]
Phone: [Contact Number]

Compliance

This Privacy Policy complies with applicable data protection regulations, including GDPR, CCPA, and other relevant privacy laws.